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Positioning / STRATEGY NOTES

If your positioning fits everyone, it works for no one.

The commercial power of choosing a smaller, more specific audience.

Colleagues planning with colourful notes on a whiteboard

The commercial power of choosing a smaller, more specific audience.

Look at the moment of purchase

Demographics can describe a customer without explaining a purchase. Two founders with the same company size may have entirely different reasons to buy. One is replacing a broken system; the other is preparing for a launch. Positioning gets stronger when it names the situation.

Specificity is not a ceiling. It is a starting line.

Choose the alternative you replace

Your real competitor may be a spreadsheet, a freelancer, or doing nothing. Interview recent buyers about what they did before you. Listen for the frustrating steps, the perceived risks, and the event that finally made change worthwhile.

Test comprehension before persuasion

Show your proposition to five people who resemble your best buyers. Ask what they think the product does, who it is for, and why it might matter. Resist the urge to explain. Confusion is evidence, and evidence gives you something more useful than an internal vote.

A small exercise, before the next meeting

Set aside twenty minutes with the people closest to your customers. Write your answers independently, compare the differences, and choose one change to test this week. Keep the scope small enough to learn something. Strategy becomes useful when it changes a real decision.

ABOUT THE AUTHOR

Maya Carter

Independent brand strategist, fractional CMO, and believer in the commercial power of a clear point of view.

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